How It Works

🛒 How to Buy and Send Your Photos

How It Works — Safe, Simple, and Professional

1) Upload your photos

Drag & drop up to 10 images (JPG/PNG/TIFF/WebP). You’ll see instant thumbnails and can remove any before continuing.

2) Choose your restoration services

Select what you need—Repair (fix tears, scratches, fading), Colorize (bring B&W to life), or Background Change.
Your total updates automatically based on the services and number of photos.

3) Add notes for our artists

Tell us what matters: “remove crease on the left”, “keep original texture”, “natural color tones”, etc. The clearer your notes, the better the result.

4) Secure checkout

Complete your order through WooCommerce using Stripe/PayPal. Your payment details are encrypted and never stored on our servers.

5) We get to work

Our specialists review your images, confirm the best approach, and begin the restoration. If anything is unclear, we’ll reach out before starting.

6) Delivery & approval

You’ll receive your restored photos and can request adjustments if something isn’t quite right.


Your Privacy & Security

  • Private uploads: Your images are used only for your order and are never shared or sold.

  • Secure transfer: Files are uploaded over encrypted connections (HTTPS).

  • Reputable payments: Checkout is handled by WooCommerce with Stripe/PayPal—global leaders in secure online payments.

  • Order tracking: Every upload and service note is attached to your order number, so you can reference details at any time.


What You Can Expect

  • Natural, professional results that respect the original look of your photo.

  • Clear communication if we need more details or if a request isn’t feasible.

  • Satisfaction-first approach: If you’re not happy with the first version, we’ll work on revisions to make it right.


Common Questions

Is it safe to upload family photos?
Yes. Your images are private, handled by our in-house team, and transferred securely.

What if my photo is very damaged?
Upload it anyway—our experts will assess it. If we believe more work is needed than selected, we’ll let you know before proceeding.

How long does it take?
Most orders are completed within a few business days, depending on complexity. We’ll update you along the way.

Can I get a refund?
If we can’t complete your request as promised, we’ll either fix it or issue a refund according to our policy.


Need help before you order?

Send us a quick message with your questions—we’re happy to guide you on the best options for your photos.